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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Merisa Sabanovic

April 21, 2026

5  out of  5
rating by Merisa Sabanovic
"Working with Will was a great experience. Will answered all my questions and addressed any concerns, and helped me pick the right vehicle coverage and add renters insurance as well. He was great to talk too and the whole process was simple. He walked me through signing the digital documents and ensured all the ID cards and documents came through. I would recommend him."
We responded:
"Merisa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chris Sutherland’s Team!"
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Irma Karahasanovic

April 21, 2026

5  out of  5
rating by Irma Karahasanovic
"Will was amazing to work with! He made switching and bundling extremely efficient. This was the smoothest insurance experience I've had hands down. Honestly, I was hesitant to call because most of us dread calling for insurance needs, but Will was professional, outgoing, and knowledgable. He was also meticulous about every detail ensuring all my documents reflect the right information, ultimately saving me time and any headaches. The entire experience was fantastic and I was pleasantly surprised with how well everything went. The best part was saving so much money in comparison to my now former insurance provider. I highly recommend this office and especially Will."
We responded:
"Irma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Sutherland’s Team—we are always here to help!"
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Meghan Schlicht

April 13, 2026

5  out of  5
rating by Meghan Schlicht
"Would highly recommend Adam to anyone seeking car insurance in the Colorado Springs area. He was prompt at replying and following up with all my husband and I’s needs and questions. We are very satisfied. He answered our MANY question so kindly and was very straightforward in honesty and expectations."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Chris Sutherland’s Team. "
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Cari

April 9, 2026

5  out of  5
rating by Cari
"Very knowledgeable and personal; easy to work with, always available to answer questions."
We responded:
"Thank you so much for the 5-star rating, Cari! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jennifer Tobin

April 8, 2026

5  out of  5
rating by Jennifer Tobin
"Will was professional, friendly and was able answer all my questions. He gave me a quote quickly for my renters insurance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Aaron McConnellogue

April 6, 2026

5  out of  5
rating by Aaron McConnellogue
"Will was fantastic to work with from start to finish. As a representative with Chris Sutherland State Farm, he demonstrated exceptional knowledge and professionalism. His communication was clear, timely, and consistent throughout. Will took the time to thoroughly explain my options, answered every question I had, and made sure I fully understood my coverage before making any decisions. Most importantly, he was able to save me money while still providing strong, reliable coverage. I never felt rushed or pressured just well‑informed. I highly recommend Will to anyone looking for trustworthy, knowledgeable service through State Farm."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jerzy Szysznia

April 2, 2026

5  out of  5
rating by Jerzy Szysznia
"Will got me a great price and good coverage!"
We responded:
"Thank you for the amazing review, Jerzy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Brandon Jones

April 2, 2026

5  out of  5
rating by Brandon Jones
"Will at State Farm is an incredible agent. He was able to bundle my renters, car, and life insurance together and saved me a bunch of money. I'm paying nearly 200 less for all of it than I was for just renters and vehicle insurance through the "other guys." In addition, I have a lot more perks now than I did before. Roadside assistance, Full coverage with a lower deductible, rental cars if I need them, I could keep going. Very happy I made the switch."
We responded:
"Thank you for your kind review of State Farm Agent Chris Sutherland’s Team. We appreciate it!"
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John Windelborn

April 1, 2026

5  out of  5
rating by John Windelborn
"Will was very helpful and friendly. Made the whole experience very easy."
We responded:
"Thanks so much for the amazing review, John! We really appreciate your support here in Colorado Springs . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ki

March 25, 2026

4  out of  5
rating by Ki
"Very helpful to have Sophia do everything to change insurance and was able to save money with the switch. So far I am happy with state farm."
We responded:
"Kizel, thank you for your great feedback. We are happy to hear you had a pleasant experience with us here on State Farm Agent Chris Sutherland’s Team!"
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Charlie Zamora

March 20, 2026

5  out of  5
rating by Charlie Zamora
"Will helped us get better rates than we had before, give them a call!"
We responded:
"We appreciate your review, Charlie. We are so happy that you had such a wonderful experience with State Farm Agent Chris Sutherland’s Team here in Colorado Springs ! "
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Jewels Diver

March 18, 2026

5  out of  5
rating by Jewels Diver
"Will was super helpful and responsive as we were purchasing a new car. I was worried that the insurance piece was going to delay the process, but Will did not delay in getting back to us. He helped to bundle to get us the best price, leaving us very pleased and confident to work with him and State Farm for the future."
We responded:
"Thank you for your kind review of State Farm Agent Chris Sutherland’s Team. We appreciate it!"
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Jennifer Kintz

March 5, 2026

5  out of  5
rating by Jennifer Kintz
"Will Goolsby was very helpful and able to save me a lot and give me much better insurance. Walked me through the process and made everything easy"
We responded:
"Jennifer, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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David Wells

March 3, 2026

5  out of  5
rating by David Wells
"Will Goolsby was very helpful with our insurance needs. Not only were we provided excellent service, but he was able to lower our rates significantly from our initial quote."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kylee Kelly

February 27, 2026

5  out of  5
rating by Kylee Kelly
"I have been with this location for years now and they have always been helpful and pleasant! Recently Sophia Zoeller helped me with a complicated situation over the course of weeks. She communicated quickly and efficiently. Very compassionate and competent :)"
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Joe Hallman

February 25, 2026

5  out of  5
rating by Joe Hallman
"Had a nice informative conversation with Courtney. She was very knowledgeable and very prompt with her help. I couldn’t recommend her and Sate Farm more."
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DJ ASAP

February 18, 2026

5  out of  5
rating by DJ ASAP
"Will was great helping me get new insurance!"
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Jessica Bareiro

February 13, 2026

5  out of  5
rating by Jessica Bareiro
"I was transferring from South Carolina to Colorado. I was honestly dreading it, but Will made my experience 100/10, he was so kind and helped me get the best rate! Thanks again Will for getting Marge the best coverage:)"
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Sterling Glass

February 13, 2026

5  out of  5
rating by Sterling Glass
"Was referred by our realtor and got great coverage at competitive rates. Adam was great to work with - super knowledgeable and helped us get the right level of coverage and save money."
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Cory Swim

February 10, 2026

5  out of  5
rating by Cory Swim
"I have been a State Farm customer for many years now and so has my family. Jonah and Courtney at the Sutherland office have always been beyond helpful and I would recommend them to anyone in search of insurance. Never had a complaint."
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Jake Tucker

February 6, 2026

5  out of  5
rating by Jake Tucker
"Will was a great dude, made insurance shopping understandable and easy, I’d send anyone I know his was"
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Kylee Tucker

February 6, 2026

5  out of  5
rating by Kylee Tucker
"Will was a pleasure to work with! My husband and I were previously Farmers/Bristol West customers, and he was able to secure us better coverage at a better rate while making the entire process incredibly easy. Highly recommend!"
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jeff simonson

February 3, 2026

5  out of  5
rating by jeff simonson
"Very customer friendly. Got right to the point they're there when I need them for any questions and concerns that I have."
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Carol Abrams

January 27, 2026

5  out of  5
rating by Carol Abrams
"I have been a State Farm customer for over 20 years and have received courteous service from everyone except one person. She's always rude. I told her Friday that she is the reason I am leaving Sutherland. My business insurance expired with State Farm as I have transferred to another insurance agency. I was quite upset when my business was given not one but 3 false and harmful reviews by an employee of Chris Sutherland because this person felt I was unkind by being honest with the woman employee in question. I was not rude to her just honest about her behavior. Chris received notice of this false review by his employee and reached out to me to assist. Thank you Chris. He fired the employee who made the false statement and offered his assistance to help me. Thank you Chris for being honest, and ethical I truly appreciate you."
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Steven Rechsteiner

January 24, 2026

5  out of  5
rating by Steven Rechsteiner
"Fantastic service, Levi was professional patient and genuinely helpful in finding the right coverage for my needs. Would absolutely recommend."