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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Romero

October 14, 2026

5  out of  5
rating by Dawn Romero
"Courtney was friendly, peofessional and offered me a quick solution. I'm grateful for her help this morning. Easiest 5 star review today. Thank you Courtney!"
We responded:
"Dawn, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Colorado Springs insurance team! - Your State Farm Agent, Chris Sutherland "
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Kevin Burkett

October 10, 2026

5  out of  5
rating by Kevin Burkett
"Our agent that we had for many years, Katie Riley, decided to retire so we had them move all of our policies over to Chris Sutherland State Farm. We were immediately put in contact with Will Goolsby who handle the transition expeditiously and with great care. As the timing would have it, we were also in the middle of closing on a new house. Will was able to recreate a homeowner’s quote quickly and was even a bit less expensive than the other one. We were able to submit the new quote to our lender with no delays on the closing. He also recommended an umbrella policy since our limits qualified, which actually created even more of a discount on our auto policies. We are very satisfied with the way Will handled everything for us, and treated our account with the utmost care and professionalism. Also, every person I spoke with on the phone were all very polite, courteous and acted like they really care about their clients. Highly recommend Chris Sutherland State Farm!"
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Katelynn States

October 9, 2026

5  out of  5
rating by Katelynn States
"I had the pleasure of working with Will today! He puts the fun in car insurance! From start to finish, he understood the assignment & came back with better benefits & better bangs for my bucks than I could imagine!

It’s all about saving big bucks & no whammy’s with this guy!! 💫💰

Thank you again for your top notch customer service, the good laughs and looking out for my safety with the additional road side assistance!! I can definitely smell the luxury in the air after working with Will!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Nicole Curtis

October 8, 2026

5  out of  5
rating by Nicole Curtis
"Karley makes everything seamless and has been absolutely a 10/10. Helped us set up insurance, get the best rates and even did it quickly. Could not recommend Chris’ Sutherlands office more. They are the BEST"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Colorado Springs to know you had such a great experience with us. "
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Amy Andro

October 8, 2026

5  out of  5
rating by Amy Andro
"We just moved to COS and I needed to quickly transfer my insurance to accommodate a DMV appt. Will was great at assisting us in an efficient and timely manner - he also was great to speak with, very personable, kind and funny. Glad I had Will’s help this AM and will be referring friends and family to Will.

Thank you, Will for making my experience positive & giving us a warm welcome to COS!"
We responded:
"Hi Amy, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chris Sutherland, Your State Farm Agent "
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Chuco

October 8, 2026

5  out of  5
rating by Chuco
"Sophia with state farm was great , she's very professional."
We responded:
"Thanks so much for the amazing review, Chuco! We really appreciate your support here in Colorado Springs. Just reach out anytime if you need us - we’re here for you. "
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Tiffany

October 3, 2026

5  out of  5
rating by Tiffany
"I appreciated Will's graciousness in giving quotes, even when we didn't use him in a previous year, as well as his patience about answering questions."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Colorado Springs to know you had such a great experience with us. "
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Darin Delgado

October 1, 2026

5  out of  5
rating by Darin Delgado
"I've been working with Sophia recently. She's been absolutely amazing, made everything really simple for me. Quick and easy process with her every time! Definitely will recommend state farm because of her!"
We responded:
"Thanks so much for the fantastic rating, Darin! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Alison Colyer

September 30, 2026

5  out of  5
rating by Alison Colyer
"Will was extremely accommodating and helpful with my state to state policy transfer. He explained all of my policy details and made sure I received the best rate possible. I would highly recommend this agency."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Amanda Archer

September 29, 2026

5  out of  5
rating by Amanda Archer
"We recently had to do some updates to our policies and Courtney Robert’s provided outstanding, timely service. She was a delight to work with and we strongly recommend the agency and Courtney!"
We responded:
"Thank you so much for your wonderful feedback of us here at Chris Sutherland’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Chris Sutherland’s Insurance Team "
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Heike Thomas

September 28, 2026

5  out of  5
rating by Heike Thomas
"Also so helpful and friendly ."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Mike Paine

September 28, 2026

5  out of  5
rating by Mike Paine
"I had looked online for cheaper options on my cars and house I got several calls but nothing was cheaper than what I was paying the calls kept coming and I would say you can’t help me as I did with Chris from State Farm , later on after his call I got a text from him saying he would be able to save me money, i replied saying I appreciate your effort so let me know what you need from me. He saved me over 2 thousand dollars a year. I told my brother in law and he called Chris, later that day he called me and said thanks he saved him over 4 thousand a year, I had paid my previous company over 64 thousand dollars with out a claim and they said I was getting the best deal"
We responded:
"Mike, thank you for the fantastic review! We’re always here to support you with your insurance needs in Colorado Springs. "
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Ebonee Williams

September 25, 2026

5  out of  5
rating by Ebonee Williams
"All of the agents I have worked with thus far have been great. They have all been very attentive and worked quickly and efficiently at handling my needs."
We responded:
"Thank you for the 5-star review, Ebonee! We’re proud to serve the Colorado Springs community and truly appreciate your support. "
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Taylor Mack

September 25, 2026

5  out of  5
rating by Taylor Mack
"Jordan provided excellent customer service and got me a more affordable car insurance policy in the process!"
We responded:
"Taylor, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Sara Mattes

September 24, 2026

5  out of  5
rating by Sara Mattes
"Every issue and question has been handled promptly and professionally...and most importantly, with empathy. WE couldn't want for a better company and agents!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Dario Ortega

September 23, 2026

5  out of  5
rating by Dario Ortega
"Excellent service, will got us great, took the time to explain and was very polite,"
We responded:
"Dario, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Kent Elliott

September 23, 2026

5  out of  5
rating by Kent Elliott
"I have had a pleasant results with the information I have requested. Very courteous and knowledgeable."
We responded:
"Kent, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Colorado Springs insurance team is always here and happy to help. "
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Ronn Rozman

September 23, 2026

5  out of  5
rating by Ronn Rozman
"Courtney is always helpful with me"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Elise Linich

September 22, 2026

5  out of  5
rating by Elise Linich
"Easy process, very helpful and kind crew."
We responded:
"Elise, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Colorado Springs insurance team! - Your State Farm Agent, Chris Sutherland "
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Maxwell Ruml

September 18, 2026

5  out of  5
rating by Maxwell Ruml
"Will was super helpful in getting my insurance plans set up. Being my first time setting up insurance for myself, he was super understanding and made sure to explain everything to me to help me choose the best policy that matched my needs and my budget."
We responded:
"Thank you so much for the 5 stars, Maxwell! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Jared

September 18, 2026

5  out of  5
rating by Jared
"Karley was awesome. She helped replace a car, increase the coverage were needed, and took the time to go over the coverage amounts so i knew what i was paying for. Very caring. I appreciate that!"
We responded:
"Thank you for the 5-star review of Chris Sutherland’s team - we really appreciate your kind words! "
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Jesse Bridges

September 18, 2026

5  out of  5
rating by Jesse Bridges
"I just got off the phone with Sophia and she was amazing!! Literally couldn’t ask for better customer service and character. She helped me with what I needed, was quick, informative and very pleasant. My family has been with State Farm since I was a kid and have always been happy with them, Sophia just further emphasized that for me today."
We responded:
"Thank you for the 5-star review, Jesse! We’re proud to serve the Colorado Springs community and truly appreciate your support. "
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Slis Moop

September 18, 2026

5  out of  5
rating by Slis Moop
"I just love this office! Sophia was especially helpful today when I had questions about accessing my State Farm dividends!! Thank you, Sophia!"
We responded:
"Hi Slis, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Colorado Springs.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chris Sutherland "
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Melanie Cardoza

September 18, 2026

3  out of  5
rating by Melanie Cardoza
"Local office is always so friendly and helpful. However , the claims adjuster with property damage has been an absolute nightmare. Lisa mokwa rarely returns calls and I’m on the 3rd contractor because the 1st two they recommended fell short of professionalism and work ethic. I’m on my 3rd contractor and I refuse to go with their referrals and program. I found this contractor myself.
Car claims were smooth and great. My agent and his office are so wonderful and always professional and courteous. Home clam and Lisa mokwa have been a nightmare and a thorn in my side for the last 4 months."
We responded:
"Thanks for your review, Melanie. My team and I aim to provide helpful, reliable support, and your feedback helps us continue to grow. If you have any more suggestions, I’d really appreciate hearing them. - Chris Sutherland, Your State Farm Agent "
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Gewahna Owens

September 18, 2026

5  out of  5
rating by Gewahna Owens
"I hAve been A customer of this office for sum time now... CAn cAll wit Any question n they will Get me dA Answer...AlwAys very friendly n professionAl.... very cArinG...GreAt compAny"
We responded:
"Gewahna, thank you for your feedback! I'm glad to hear that our team has been courteous and helpful during your time with us. It's great to know we can assist you quickly whenever you need something. Let us know if there's anything else we can do for you!"